Superfast broadband is on it’s way!

If you’ve only just ordered, Please check your emails for your username and password for my.westwifi.co.uk

We will then keep you updated throughout the whole process via email and/or telephone. 

After Order
Survey to be carried out

At first, we’ll perform a survey to ensure your location is within our coverage area, We may carry out a visit to assess obstructions and suitable aerial mounting places. 

Behind the scenes, we’ll be purchasing & configuring your equipment, ready for installation. 

Installation
Arrange an engineer to visit

We’ll then arrange a suitable time to visit and a professional installer will get things up and running.

You may cancel at any point up until the activation date and any money already paid will be fully refundable.  

Activation Day
Order Complete

If you would like an update on the progress of your order, or you have any other questions. Please feel free to contact us on 0800 6 102 109 or click here to email us.